Platform

Everything you need to run WhatsApp at scale

Campaigns, shared inbox, no-code automation, analytics and multi-client management, all on Meta's official WhatsApp Business Platform.

Shared team inbox

Every client conversation in one WhatsApp inbox your whole team can work in.

  • All conversations for a client in a three-panel inbox with unread tracking
  • Assign chats to team members
  • Internal notes your customers never see
  • Canned responses for one-click replies
  • Send approved templates and attachments inside a conversation
  • Contact panel with details, tags and stage beside every chat
PR
Priya R.Can I move my appointment?
AK
Arun K.Thanks, received!
MS
Meena S.What are your timings?
VJ
Vijay J.PRICE
Hi! Can I move my appointment to Saturday?10:12
Of course. Saturday 11:00 AM works — shall I confirm it?10:13 · Agent Divya
Yes please10:14
Done. A reminder will go out the day before.10:14
PR
Priya R.
Assigned to
Divya
Tags
patient reminder
Stage
Customer
Internal note
Prefers Saturday slots.

Illustrative interface with sample data.

Broadcast campaigns

Send approved templates to thousands of opted-in contacts and watch delivery live.

  • Send a Meta-approved template to a list in a few clicks
  • Choose recipients from your contacts or an uploaded list
  • Personalise each message with template variables
  • Schedule for later or send now
  • See the estimated cost before you send
  • Invalid numbers, opted-out contacts and duplicates are skipped automatically
  • Live sent, delivered, read and failed tracking with per-recipient logs
  • Export campaign results to CSV

Broadcast campaigns

Send approved templates to thousands of opted-in contacts and watch delivery live.

Smart retargeting

Turn every campaign into a funnel and re-engage the people who matter.

  • Campaign funnel from sent to delivered, read, replied and clicked
  • Segments such as read, replied, clicked and not read
  • One-click re-broadcast to any segment
  • Automatic retarget rules so follow-ups run on their own
  • Link click breakdown per campaign
  • Export any segment

Campaign funnel

Retargeting
2,480
2,431
1,764
312
221
SegmentContacts
Read, no reply1,452Re-broadcast
Clicked the link221Export
Not read667Re-broadcast

Illustrative interface with sample data.

Message templates

Create templates and get them approved without leaving the dashboard.

  • Build WhatsApp message templates in the app
  • Submit them to Meta for approval from the dashboard
  • Sync approval status back automatically
  • Reuse approved templates in broadcasts, flows and the inbox

Message templates

Create templates and get them approved without leaving the dashboard.

Contacts & groups

A lightweight CRM for every client workspace.

  • Import contacts from CSV
  • Tags and lifecycle stages
  • Opt-in and opt-out tracking, including opt-out by phone number
  • Groups for targeting campaigns
  • Duplicate detection with merge and unmerge
  • Contact statistics at a glance

Contacts & groups

A lightweight CRM for every client workspace.

No-code flow builder

Design chatbots and automations on a visual canvas. No code required.

  • Drag-and-drop canvas with keyword triggers
  • Send messages and templates, or ask a question and save the answer
  • Branch with conditions
  • Wait for minutes, hours or days; flows resume reliably after the delay
  • Set tags and update contact fields
  • Call your own systems with an HTTP request step
  • Hand off to a human agent
  • Jump to another flow or close the chat
  • Publish, pause and duplicate flows
  • Flow analytics and a step-by-step log for every session
YesNo
Trigger
Keyword: PRICE
Send message
Share price list
Ask question
Which service?
Condition
Wants a callback?
Assign agent
Hand off to team
Wait
1 day
Send template
Follow-up offer

Illustrative interface with sample data.

Keyword auto-replies

Instant answers to common questions, around the clock.

  • Create rules that reply when a keyword is received
  • Switch rules on and off without deleting them
  • Combine with flows for guided conversations

Keyword auto-replies

Instant answers to common questions, around the clock.

Click-to-chat QR codes

Bring offline customers into WhatsApp.

  • Generate QR codes that open a WhatsApp chat with a prefilled message
  • Use them on posters, packaging, menus and shop fronts
  • Manage all your codes in one place

Click-to-chat QR codes

Bring offline customers into WhatsApp.

Analytics & reporting

Know what is working, per client and across clients.

  • Overview with trends and charts
  • Daily activity for sent and inbound messages
  • Campaign performance comparison
  • Inbound conversation statistics
  • Export reports to CSV

Analytics & reporting

Know what is working, per client and across clients.

Credits & usage

Stay in control of messaging spend for every client.

  • Prepaid credit balance for each client workspace
  • Full usage history of credit movements
  • Cost estimate before each campaign is sent

Credits & usage

Stay in control of messaging spend for every client.

Team, roles & access

The right access for owners, admins, agents and viewers.

  • Workspace roles: Owner, Admin, Agent and Viewer
  • Platform-level administrator roles for your agency
  • Secure sign-in with password reset and change-password

Team, roles & access

The right access for owners, admins, agents and viewers.

Agency admin console

See and support every client from one place.

  • Browse all client workspaces and search across them
  • Per-client health and diagnostics, including number status and quality
  • Audit trail of important actions
  • Manage user roles
  • Webhook event log and broadcast diagnostics
  • Alerts when something needs attention

All clients

5 workspaces
ClientNumber statusQualityCredits
Sunrise DentalConnectedGreen₹4,200›
Urban Cuts SalonConnectedGreen₹1,850›
GreenLeaf RealtyConnectedMedium₹760›
Spice Route CaféOnboarding–₹0›
BrightPath TutorsConnectedGreen₹2,300›

Illustrative interface with sample data.

Guided WhatsApp onboarding

Connect a client to the official WhatsApp Business Platform in minutes.

  • Meta Embedded Signup: the client signs in with Facebook and picks their WhatsApp Business Account
  • Phone number registration and webhook subscription handled for you
  • Connection status and number quality visible on the client page
  • Refresh account health on demand

Guided WhatsApp onboarding

Connect a client to the official WhatsApp Business Platform in minutes.

Compliance & data protection

Built for businesses that take customer trust seriously.

  • Opt-out handling built into campaigns
  • Meta data-deletion callback and per-client data deletion
  • Access tokens encrypted at rest
  • Client data separated per workspace
  • Audit trail for accountability

Compliance & data protection

Built for businesses that take customer trust seriously.

At a glance

What is available today and what is planned

We only list a capability as available when it is live in the product.

CapabilityStatus
Shared team inboxAvailable
Broadcast campaignsAvailable
Smart retargetingAvailable
Message templatesAvailable
Contacts & groupsAvailable
No-code flow builderAvailable
Keyword auto-repliesAvailable
Click-to-chat QR codesAvailable
Analytics & reportingAvailable
Credits & usageAvailable
Team, roles & accessAvailable
Agency admin consoleAvailable
Guided WhatsApp onboardingAvailable
Compliance & data protectionAvailable
AI chat assistantPlanned
Instagram & Messenger inboxPlanned
Website chat widgetPlanned
WhatsApp Forms & paymentsPlanned
E-commerce integrationsPlanned
Public API & webhooksPlanned
White-label for agenciesPlanned
Consolidated billingPlanned
Shareable flow templatesPlanned
More flow triggersPlanned

Ready to see it working?

We will walk you through the platform and map it to your business or your clients.